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This primer distills the essence of an important topic and presents it in plain language for leaders. Measuring Performance show how advanced measures are giving leaders new leverage to create change, manage performance, and produce better results. It covers developing the right measures, using metrics to improve performance, and key issues that arise in deploying metrics.
- Sales Rank: #113313 in Books
- Published on: 2000-12-15
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .22" w x 5.50" l,
- Binding: Paperback
- 96 pages
About the Author
Bob Frost is a Dallas-based consultant specializing in performance measurement and performance improvement. In practice over 20 years, Bob has helped a wide range of business, government and nonprofit organizations implement new strategies, establish stronger accountability, compete more effectively, and improve performance.
Most helpful customer reviews
0 of 0 people found the following review helpful.
One Star
By John Williams
Don't waste your money
3 of 4 people found the following review helpful.
Short & sweet
By Ingo Leung
'Measuring Performance' presents a concise overview of 'performance management', in a short & sweet manner. All important aspects of the subject are concisely covered. I find the 'Leverage Model' described in the book visually appealing & practical; it nicely links various aspects of an organization (Accountabilities, Processes, Capabilities) to its future results, and clearly illustrates the importance & challenge of measuring organizational performance.
7 of 9 people found the following review helpful.
Straight to the point.
By Jose Ernesto Passos
This is a book for managers and practitioners in general.
It's major quality is simplicity.
Simplicity leads to easy understanding.
Understanding will make it easy to use the ideas and concepts presented.
Other books on the topics may have a lot more words, but usually to discuss cases, tell stories and so on.
This book summarizes the major concepts related to Performance Measurement in a very logic way, keeping simple what is simple.
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